Answers before you bring your line over.

Yes. Porting your number in is free. Eligibility and timing require review and coordination before the move.

No. They can receive an ordinary phone call or text from your D Line business number.

Yes. A workspace can support browser, desktop, mobile, and compatible desk-phone users.

Real people. D Line has 24/7 live human support by phone and email on every plan.

Yes, under our fair-use policy at d-line.app/fair-use: calling and texting are unlimited under fair use of 5,000 minutes and 2,000 texts per active user per month. There are no per-minute or per-text overage charges.

Billing is per workspace with free unlimited users, so fair use is measured per active user. Unusually high per-workspace usage is reviewed with you, not charged. Very high-volume teams (call centers, bulk or autodialer calling, 24/7 outbound) should contact us for a custom plan.

No. Hardware is quoted and billed separately from the cloud calling subscription.

Messaging requires activation and 10DLC registration. Texting (SMS + 10DLC) is a paid add-on on every plan, Base and Advanced: $5/month per campaign, plus the one-time carrier brand registration.

The paid trial is 14 days for $3. Separately, every new workspace gets two months of free AI call transcription and AI call analysis.

Yes, a 30-day money-back guarantee. If D Line is not right for your business, email support within 30 days of your first plan charge (monthly or annual) and we refund that charge in full. The $3 trial fee, metered usage (such as international calls), and one-time fees are not covered.