iPlum does one thing well. It puts a second business line on the phone your employee already carries, so they don't need a second device or a new carrier. Its marketing is built around regulated industries, and for a solo professional who mostly calls and texts from a phone, it can be a good fit.
Teams usually start looking for an iPlum alternative as they grow. Per-user pricing gets expensive, call recording only arrives on the top tier, and staff want a real desktop app instead of a phone in one hand and a laptop in the other. This guide covers what iPlum offers today, the most common reasons people switch, and six alternatives with their current prices.
D Line is our product and it is on this list. Every competitor price comes from that vendor's own page as we read it in October 2026, linked so you can check. Prices and plans change, so confirm them before you buy.
What iPlum offers in 2026
As of October 2026, iPlum's pricing page lists three per-user plans:
| Plan | Monthly, per user | Billed yearly, per user/mo | Notable inclusions |
|---|---|---|---|
| Standard | $13.99 | $8.99 | One US/Canada number, calling and texting, phone tree, voicemail |
| Professional | $20.99 | $14.99 | Adds web calling and texting, shared numbers, voicemail transcription, group texting |
| Enterprise | $30.99 | $25.99 | Adds call recording and long-term call and text archiving |
iPlum's strengths are real:
- Bring your own device. Calls can go over Wi-Fi or data, or over the cellular network while still showing your business caller ID. iPlum explains this mode here. It helps in places with poor data coverage.
- Compliance positioning. iPlum's pages lead with healthcare and financial compliance, including message archiving on its higher tiers.
- Low entry price for one person on annual billing.
Why teams look for an iPlum alternative
- Per-user pricing adds up. Five people on Enterprise, the tier with call recording, cost $154.95 a month on monthly billing at iPlum's October 2026 list price.
- Call recording is Enterprise-only. If you want every call recorded, everyone has to be on the most expensive plan.
- No desktop app or desk phones. We found a web portal (web calling is on Professional and up) and mobile apps. GetApp lists only web, Android, and iOS, and iPlum positions itself as "no hardware required."
- No AI on calls. We couldn't find call transcription, AI call summaries, or search across calls on iPlum's product pages. Voicemail transcription is on Professional and up.
- No team chat or video. iPlum is a phone line, not a team workspace.
- Strict refunds. iPlum's refund policy says plans are prepaid and non-refundable, including partial months and years.
- Porting out has a fee. A porting guide from Quo, a competitor, says iPlum charges a $19.99 per-number unlock fee to port out. iPlum's own FAQ confirms that porting out requires a paid unlock.
- Support channels. iPlum's FAQ explains that support is by email and ticket. Higher tiers add Zoom calls.
Check this first: do you need a BAA?
If you handle protected health information, compliance is probably the main reason you chose iPlum. Its Professional and Enterprise plans list HIPAA support with a Business Associate Agreement. Before you move, ask every alternative, including us, exactly what it will sign and what its storage and retention controls cover. Make that the first question, not the last.
1. D Line: one workspace price, AI included on Advanced
D Line charges per workspace instead of per user, with unlimited extensions on both plans. As of October 2026 our pricing is:
- Base, $20 per workspace per month: 0 included minutes, then metered; one number; unlimited extensions; 2 GB of rolling call recordings; voicemail; and every app. Texting with 10DLC is $5/mo, and extra numbers are $2/mo.
- Advanced, $35 per workspace per month: unlimited US and Canada calling (fair use applies), texting with 10DLC included, automatic call recording with 50 GB of storage, AI transcription and summaries (about 1,000 transcription minutes a month), and team video calling.
Compared with iPlum:
- Recording on every plan. You don't need a top tier to record calls.
- Apps everywhere. iOS, Android, Mac, Windows, a browser app, and a Chrome extension with click-to-call on any web page.
- Desk phones if you want them. We ship pre-configured IP phones to US locations, quoted separately from the plan.
- AI on calls. Advanced transcribes and summarizes calls, and you can ask questions across your call history.
- Team chat and video in the same app.
- International calling at per-minute rates.
- 24/7 live support from a person, by phone or email.
Where iPlum is still ahead: carrier-mode calling over cellular, and its archiving features for regulated firms. CRM integrations (HubSpot, Salesforce, Zoho, Pipedrive) are available on request with D Line rather than self-serve.
D Line has a 14-day trial for $3. Porting a number in to D Line is free: there is no port-in fee.
Best for: teams of 3 or more who want recording, desktop apps, and AI call summaries at one flat price.
2. Quo (formerly OpenPhone): shared inbox for calls and texts
Quo is the most common iPlum alternative for mobile-heavy teams that text a lot. As of October 2026, Quo's pricing is per user: Starter $19/mo ($15 annually), Business $33/mo ($23), and Scale $47/mo ($35).
Desktop and mobile apps are on every plan, and texting to US and Canada numbers is unlimited. Recording on Starter is manual, transcription on Starter covers voicemail only, and AI summaries apply to calls handled by Quo's AI agent. Quo says porting your number in is free.
Best for: teams that run sales or support through shared text threads.
3. Unitel Voice: flat pricing and strong support
Unitel Voice is a simple virtual phone system with a loyal customer base. As of October 2026, its pricing is Solo $9.99/mo, Team $19.99/mo with unlimited users, and Office $29.99/mo with three users plus $9.99 per extra user.
Porting in and out is free, and there's a 30-day money-back guarantee. Call recording is a $5/mo add-on. Desktop softphones and desk phones are on the Office plan only. Read our Unitel Voice alternatives guide for the full picture.
Best for: small teams that mostly route inbound calls to cell phones and value phone support.
4. Grasshopper: per-account pricing with desktop apps
As of October 2026, Grasshopper lists True Solo at $18/mo ($14 annually) for one user, Solo Plus at $32/mo ($25 annually) with unlimited users and three extensions, and Small Business at $70/mo ($55 annually) with four numbers and unlimited extensions.
Desktop and mobile apps are on every plan. Call recording and AI call summaries start at Solo Plus. Texting requires carrier registration ($19.50 one-time plus $1.50/mo).
Best for: small teams that want per-account pricing and don't need many extensions.
5. Google Voice: calling inside Google Workspace
As of October 2026, Google Voice costs $10 per user per month for Starter (up to 10 users), $20 for Standard, and $30 for Premier, on top of a Google Workspace subscription.
Domestic calling and US texting are included on every tier. Auto attendants and ring groups start at Standard. Automatic recording, transcription, and AI notes are listed on Premier only.
Best for: companies already on Google Workspace.
6. Ooma Office: conventional office phones
As of October 2026, Ooma Office costs $19.95 per user per month for Essentials, $24.95 for Pro, and $29.95 for Pro Plus, with no contract. Essentials includes a virtual receptionist and digital fax. The desktop app, recording, and texting start at Pro, and AI transcription starts at Pro Plus.
Best for: offices that want familiar desk phones and a traditional feature set.
What five people with call recording pay each month
Using the list prices above, for five people who want calls recorded (before taxes, texting registration, and extra numbers):
| Option | Pricing model | Approximate monthly cost |
|---|---|---|
| D Line Advanced | Per workspace | $35 |
| iPlum Enterprise | $30.99 per user | about $155 |
| Quo Starter | $19 per user (manual recording) | $95 |
| Unitel Voice Office | $29.99 for 3 users + $9.99 per extra user + $5 recording | about $55 |
| Grasshopper Solo Plus | Per account, three extensions | $32 |
| Ooma Office Pro | $24.95 per user | about $125 |
Price is only part of the decision. Check which plan actually includes the features you need, how many extensions you get, and what leaving costs. Our comparison hub goes into how per-workspace pricing compares with per-user plans.
Moving your number off iPlum
- Request the port-out unlock in iPlum's portal and note any fee.
- Keep iPlum active until the port completes. A cancelled number can't be ported.
- Get your account details for the letter of authorization: the account number, the PIN if one is set, and the name and address on the account.
- Set up the new system first on a temporary number, including greetings, extensions, and routing.
- Submit the port and test on the day it completes.
See our step-by-step guide to porting a business phone number.
The bottom line
If you work alone from your phone in a regulated field, iPlum may still be the right tool. If you're growing a team that needs recording on every call, desktop and desk phones, and AI summaries of what customers said, a per-workspace system like D Line keeps the bill flat as you add people.