You need a BAA
iPlum offers HIPAA with a BAA on Professional and Enterprise. D Line does not offer a BAA today.
Alternatives
iPlum alternatives
iPlum is a strong choice for compliance-heavy mobile work. Teams usually compare alternatives when per-user pricing adds up, when they need call recording below the top tier, or when they want desktop apps and desk phones. We make D Line, so it is listed first; every other entry links to its source.
The options
Alternatives worth a look.
Short, sourced notes on each option. Where we only have a few sourced facts, we keep the description short.
1. Best for: Teams that want one workspace price, recording on every plan, and desktop apps
D Line
$20/month Base or $35/month Advanced per workspace, with unlimited extensions.
- Call recording on both plans; AI transcription and summaries on Advanced.
- Browser, Mac and Windows desktop, iOS and Android apps, a Chrome extension, and IP phones by quote.
- No BAA today, so it is not the right choice for protected health information.
- Free porting: D Line does not charge to port your number in.
2. Best for: Solo owners and small teams that want low flat prices and phone support
Unitel Voice
Solo $9.99/month; Team $19.99/month for unlimited users.
- Auto attendant and voicemail transcription on all plans.
- Call recording is a $5/month add-on.
- Desktop softphones and desk phones on the Office plan.
3. Best for: Larger organizations that want a broad per-user platform
RingCentral (RingEX)
RingEX Core lists $20/user/month billed annually or $30 monthly.
- AI Receptionist is listed as an add-on starting at $39.
4. Best for: Enterprises that run calling inside Microsoft Teams, Webex, or Zoom
Pure IP
A carrier that connects phone numbers into Microsoft Teams and other platforms rather than a self-serve app.
- Pure IP lists numbers in 137 countries.
Competitor details checked Oct 2026; prices and features change — verify on their site.
Unitel Voice, iPlum, RingCentral, Pure IP, and POPP are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
At a glance
Starting prices
List prices before taxes and fees. Check each provider for current terms.
| Provider | Starting price | Pricing model | Call recording |
|---|---|---|---|
| iPlum | $13.99/user/month (Standard) | Per user | Enterprise plan only ($30.99/user/month) |
| D Line | $20/month (Base) | Per workspace | Included on both plans |
| Unitel Voice | $9.99/month (Solo) | Per account; Office adds per-user fees | $5/month add-on |
| RingCentral RingEX Core | $30/user/month, or $20 billed annually | Per user | Check RingCentral for current terms |
Competitor details checked Oct 2026; prices and features change — verify on their site.
Unitel Voice, iPlum, RingCentral, Pure IP, and POPP are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Before you switch
When staying with iPlum makes sense
You archive texts for regulators
iPlum describes long-term archiving aimed at FINRA and SEC record-keeping.
Your people work on weak data
iPlum can place calls over the cellular network with your business caller ID.
Questions
Frequently asked questions
What is the best iPlum alternative for a small team?
If you do not need a BAA, compare the per-user total with a workspace price: five iPlum Enterprise users cost $154.95/month, while D Line Advanced is $35/month with recording included.
Is there a HIPAA-compliant alternative to iPlum on this list?
D Line does not offer a BAA today, so it is not a HIPAA alternative. Check any provider’s BAA terms directly before moving protected health information.
Can I leave iPlum and keep my number?
Usually, yes. iPlum's FAQ says port-out needs a paid unlock plus carrier charges; Quo's guide lists $19.99 per number. iPlum also says prepaid plans are non-refundable, so check your renewal date first.
Which iPlum alternatives have desktop apps?
D Line has Mac and Windows desktop apps on both plans. Unitel Voice includes desktop softphones on its Office plan.
Sources
Where these details come from.
Competitor details checked Oct 2026; prices and features change — verify on their site.
- iPlum pricing
- iPlum business phone system
- How iPlum works
- iPlum financial compliance
- iPlum port-out FAQ
- iPlum refund policy
- Quo help center: porting from iPlum
- Unitel Voice plans and pricing (signup page)
- Unitel Voice call recording
- Unitel Voice softphones
- RingCentral plans and pricing
- Pure IP coverage
- Pure IP Microsoft Teams calling
- D Line pricing
Unitel Voice, iPlum, RingCentral, Pure IP, and POPP are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Keep reading
Related guides.
Compare one workspace price with your per-user bill.
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.