Compare D Line

D Line vs Unitel Voice

Both are simple, month-to-month phone systems for small US businesses. Unitel Voice is known for low entry prices and US-based human support; D Line puts call recording in every plan and adds AI transcription and summaries on Advanced. We make D Line, and every Unitel Voice detail below links to Unitel's own pages.

Features

Feature comparison

Competitor details checked Oct 2026; prices and features change — verify on their site.
FeatureD LineUnitel Voice
Who it is built forSmall teams that want calls, texts, recordings, and AI notes in one workspaceSolo owners and small teams that want a business number on their cell phone
Auto attendant / call menusCall menus and ring groups on both plans; business-hours routing and call queues on AdvancedAuto attendant with custom greetings on all plans, with time-of-day and holiday routing
Call recordingIncluded: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced$5/month add-on, 60-day retention
Call transcription and AI summariesAdvanced: about 1,000 transcription minutes a month with AI summaries and Ask about callsNot listed on Unitel Voice's product pages
Voicemail transcriptionNot offered todayIncluded on all plans
Audio conference bridgeNot offered today; team video calling is included on Advanced$2.99/month add-on, up to 100 participants
Team chatTeam chat in the D Line appsTeam messaging on the Office plan
Desktop apps and desk phonesBrowser, Mac and Windows desktop, iOS and Android on both plans; pre-configured IP phones by quoteDesktop softphones and IP phones on the Office plan
Browser extensionD Line Caller Chrome extension for click-to-callNone listed
CRMClick-to-call from any web CRM through the Chrome extension; native CRM integrations available on requestNo integrations listed on Unitel Voice's product pages
AI receptionistIn beta, with early access on AdvancedNot listed; Voice Talent Studio offers free AI-voice recorded greetings
Vanity and toll-free numbersLocal US and Canada numbers; ask us about toll-freeToll-free or local number included; vanity numbers $15 one-time
Number portingFree: D Line does not charge to port your number inUnitel Voice says it does not charge porting fees
Trial and guarantee$3 for a 14-day trial, then month to monthNo free trial; 30-day money-back guarantee

Competitor details checked Oct 2026; prices and features change — verify on their site.

Unitel Voice, iPlum, RingCentral, Pure IP, and POPP are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.

Pricing

Pricing comparison

Monthly list prices before taxes and fees. Unitel Voice also lists lower effective prices when billed annually; D Line bills monthly. On both, business texting needs carrier registration: D Line bills its 10DLC brand and campaign fees separately.

Competitor details checked Oct 2026; prices and features change — verify on their site.
PlanPriceHow it is billedNotes
D Line Base$20/monthPer workspace, unlimited extensions2,000 included minutes, then metered; texting $5/month add-on; extra numbers $2/month
D Line Advanced$35/monthPer workspace, unlimited extensionsUnlimited US and Canada calling, texting included, AI transcription and summaries
Unitel Voice Solo$9.99/month1 user; $84/year billed annuallyUnlimited calling and texting as listed
Unitel Voice Team$19.99/monthUnlimited users; $168/year billed annuallyAdds extensions, ring groups, and live call transfer
Unitel Voice Office$29.99/month3 users included, then $9.99/user; $252/year billed annuallyAdds desktop softphones, desk phones, presence, and team messaging
Unitel Voice texting$19.50 one-time + $1.50/monthCarrier registrationRequired before business texting
Five people with call recordingD Line Advanced $35/monthUnitel Voice Team + recording $24.99/month; Office + recording $54.97/monthUnitel Team is cheaper if your team only answers on mobile and does not need AI notes or desktop apps. D Line includes 1 number; extra numbers are $2/month

Competitor details checked Oct 2026; prices and features change — verify on their site.

Unitel Voice, iPlum, RingCentral, Pure IP, and POPP are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.

A fair fit check

Who should choose which.

Choose D Line if…

  • You want call recording included rather than added on, and AI transcription with summaries on Advanced.
  • Your team works from desktops and browsers as well as phones, and you want those apps on every plan.
  • You want team chat and team video calling in the same workspace as your phone system.
  • Your team is growing and you want desktop apps, team chat, and AI notes under one flat workspace price rather than moving up to a per-user plan.

Choose Unitel Voice if…

  • You are a solo owner who mainly needs a business number on your cell phone; Solo starts at $9.99/month.
  • You want to talk to a person: US-based phone support is central to how Unitel Voice works.
  • You need voicemail transcription or an audio conference bridge today.
  • You want a toll-free or vanity number chosen at signup, or prefer a 30-day money-back guarantee to a paid trial.

Questions

Frequently asked questions

Is D Line cheaper than Unitel Voice?

Not always. Unitel Voice Solo ($9.99/month) and Team ($19.99/month, unlimited users) cost less than D Line Base ($20/month). D Line can cost less once you need desktop apps and team chat, which on Unitel Voice means the Office plan ($54.97/month for five people with recording). D Line Advanced is $35/month for the whole workspace with recording and AI notes included.

Does Unitel Voice record calls?

Yes, as a $5/month add-on with 60-day retention, according to Unitel Voice's call recording page. D Line includes rolling recording storage on both plans.

Can I move my Unitel Voice number to D Line?

Usually, yes. Request a port from D Line and keep Unitel Voice active until the port completes. D Line does not charge to port your number in. See the switching guide for the full checklist.

What does Unitel Voice do better than D Line?

Unitel Voice has a lower entry price, US-based human support, voicemail transcription on every plan, and an audio conference bridge add-on. D Line does not offer voicemail transcription or an audio conference bridge today.

Does D Line have an AI receptionist?

The D Line AI receptionist is in beta, with early access on Advanced. It is not yet switched on for every Advanced workspace.

Sources

Where these details come from.

Competitor details checked Oct 2026; prices and features change — verify on their site.

Unitel Voice, iPlum, RingCentral, Pure IP, and POPP are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.

Keep reading

Related guides.

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