Location numbers
A separate number for each store or venue.
Retail, hospitality, and local business
A phone system for the counter and the back office.
Store or location numbers, business-hours routing, and simple reception answering—plus apps for managers away from the front of house.
Front of house
Answer at the counter, manage from anywhere.
Each location gets its own number with business-hours routing and voicemail. Managers stay reachable through apps when they're off the floor.
D Line handles the calls.
Your point-of-sale and inventory systems keep running—D Line is the phone layer for each location.
Practical by design
A phone system shaped for how your team works.
Business-hours routing
Direct calls by opening hours and after-hours voicemail.
Reception answering
Simple menus and transfers for incoming calls.
Desk phones at the counter
Counter phones for staff on the floor.
Apps for managers
Stay reachable away from the front of house.
Messaging where enabled
Text customers about orders or reservations where SMS is on.
Setup checklist
Connect each location in five steps.
- 01List locations and their opening hours.
- 02Choose a number for each location or request porting.
- 03Set business hours, routing, and voicemail per location.
- 04Place desk phones at counters and assign manager extensions.
- 05Enable messaging where needed and install apps.
Retail questions
Answers for stores and local businesses.
Can each location have its own number?
Yes. Each store or venue can have a separate business number.
Do we need desk phones?
Counters often use desk phones, but apps cover managers off the floor.
What happens after hours?
Business-hours routing sends after-hours calls to voicemail.
Can we text customers?
Where SMS is enabled, you can message customers about orders or reservations.
Give every location a business phone line.
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.