Staffing, sales, and outbound

Outbound calling with the right caller ID.

Choose the right caller ID, work through call history, and review recordings and AI summaries on the Advanced plan—so reps can sharpen every call.

A business team coordinating customer calls across office and field work

Make the call

Caller ID, history, and call review.

Reps pick the number they call from, see who they've reached, and review recordings and summaries to improve. AI transcription and summaries are on the Advanced plan.

D Line handles the calling.

Your CRM keeps running—D Line is the dialing and review layer alongside it.

Practical by design

A phone system shaped for how your team works.

Choose your caller ID

Pick the right business number to call from.

Call history and recordings

See who you reached and review the conversation.

AI summaries

Transcription and summaries on the Advanced plan.

Team extensions

Each rep gets their own line and history.

Routing for inbound

Ring groups catch returned calls across the team.

Follow-up and voicemail

Return missed calls and leave voicemail.

Setup checklist

Equip your sales team in five steps.

  1. 01List reps, the numbers they'll call from, and inbound coverage.
  2. 02Choose numbers or request a porting review.
  3. 03Assign extensions and set ring groups for returned calls.
  4. 04Enable recording and, on Advanced, AI summaries.
  5. 05Connect apps and decide on any desk phones.

Sales team questions

Answers for sales and outbound teams.

Can reps choose their caller ID?

Yes. Reps select the business number to call from.

Are calls recorded?

Yes. Recordings are kept up to your plan's rolling storage allowance.

Are AI summaries available?

AI transcription and summaries are available on the Advanced plan.

Does it replace our CRM?

No. D Line handles calling and review; your CRM stays separate.

Give your sales team a calling workflow.

Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.