| Pricing model | One price per workspace; unlimited users and extensions | Per user per month, added to a Google Workspace plan billed separately |
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| Plans | Base $20/month or $200/year; Advanced $35/month or $350/year | Starter $10 (up to 10 users), Standard $20, Premier $30 per user |
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| Calling | Unlimited US and Canada calling under fair use | Unlimited domestic calling |
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| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | US texting included |
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| Call menus and ring groups | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | Auto attendants and ring groups with queuing from Standard |
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| Call recording | Both plans: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced | On-demand recording from Starter; automatic recording on Premier |
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| AI transcripts and summaries | Advanced: AI transcription and call summaries (about 1,000 minutes a month) | AI call notes from Standard (English only); automatic transcription on Premier |
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| AI answering | AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | Not listed on the Voice product page |
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| Voicemail transcription | Voicemail with transcription on both plans | Voicemail transcription, delivered to Gmail |
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| Team video calling | Team video calling on Advanced | Through Google Meet in Workspace |
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| Apps and desk phones | Browser, Mac and Windows desktop, iOS, Android, and a Chrome extension; pre-configured IP phones by quote | Web, iOS, and Android; supported desk phones |
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| Records and compliance | Rolling recording storage per plan | eDiscovery for calls, voicemail, and texts from Standard |
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| Number porting | Free: D Line does not charge to port your number in | No Workspace porting fee published on the Voice page |
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| Support | 24/7 live human support by phone and email | 24/7 Voice support from Starter |
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