| What you need first | Nothing: D Line is standalone | A Google Workspace plan per user (Business Starter lists $7/user/month with an annual commitment) |
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| Price | Base $20/month or $200/year; Advanced $35/month or $350/year | Starter $10, Standard $20, Premier $30 per user per month, plus Workspace |
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| User limit | Unlimited users and extensions | Starter is capped at 10 users; Standard and Premier have no cap |
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| Auto attendant | Call menus (IVR) on Base and Advanced | Standard and Premier only |
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| Ring groups and queues | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | Ring groups from Standard; no call queues on Starter |
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| Calling | Unlimited US and Canada calling under fair use | Unlimited domestic calling in supported countries |
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| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | US texting included |
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| Recording | Both plans: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced | On-demand recording from Starter; automatic recording on Premier |
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| AI notes and transcripts | Advanced: AI transcription and call summaries (about 1,000 minutes a month) | AI call notes from Standard (English); automatic transcription on Premier |
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| AI agent that answers | AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | Not listed on the Voice product page |
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| Voicemail | Voicemail with transcription on both plans | Voicemail transcription into Gmail |
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| Video | Team video calling on Advanced | Google Meet, through Workspace |
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| Apps and desk phones | Browser, Mac and Windows desktop, iOS, Android, and a Chrome extension; IP desk phones quoted separately | Web, iOS and Android; supported desk phones |
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| Records | Rolling recording storage per plan | eDiscovery for calls, voicemail and texts from Standard |
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| Porting and support | Free: D Line does not charge to port your number in. 24/7 live human support by phone and email | No porting fee published; 24/7 Voice support from Starter |
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