Nextiva alternative
Nextiva is a broad business communications platform that runs from a phone system up to a full contact center, priced per user with its lowest prices on annual terms. D Line is a phone system for small teams with one price per workspace, monthly or annual, and no per-user tiers. We make D Line; Nextiva details below link to nextiva.com, checked Oct 2026.
Features
| Feature | D Line | Nextiva |
|---|---|---|
| Pricing model | One price per workspace; unlimited users and extensions | Per user per month; lowest prices need a 12-month term |
| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | 100 texts per user a month on Core, 500 on Engage, unlimited on Scale |
| Call recording | Both plans: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced | Add-on on Core; included on Engage and Scale |
| AI transcripts and summaries | Advanced: AI transcription and call summaries (about 1,000 minutes a month) | Real-time transcription and AI call notes on Scale |
| AI answering | AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | AI receptionist is a paid add-on |
| Voicemail transcription | Voicemail with transcription on both plans | All plans |
| Call menus and routing | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | Auto attendant on all plans; call center queues on Scale or as an add-on |
| Video meetings | Team video calling on Advanced | Video calls and screen sharing on all plans |
| Apps | Browser, Mac and Windows desktop, iOS, Android, and a Chrome extension | Desktop and mobile apps |
| Contact center | Not offered; D Line is a phone system for small teams | Contact center plans from the same vendor |
| Number porting | Free: D Line does not charge to port your number in | Not stated on the pricing page |
| Support | 24/7 live human support by phone and email | 24/7 support on all plans |
Competitor details checked Oct 2026; prices and features change — verify on their site.
Nextiva are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Pricing
List prices before taxes and fees, checked Oct 2026. Nextiva notes that some features involve extra setup, licensing, or usage fees.
| Plan | Billed monthly | Billed annually | 5 users, billed monthly | 10 users, billed monthly |
|---|---|---|---|---|
| D Line Base | $20/workspace | $200/year per workspace | $20 | $20 |
| D Line Advanced | $35/workspace | $350/year per workspace | $35 | $35 |
| Nextiva Core | $23/user | $15/user/month | $115 | $230 |
| Nextiva Engage | $50/user | $25/user/month | $250 | $500 |
| Nextiva Scale | $75/user | $75/user/month | $375 | $750 |
Competitor details checked Oct 2026; prices and features change — verify on their site.
Nextiva are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
A fair fit check
Switching
Do not cancel Nextiva before the port completes. Cancelling first can release the number.
Start a 14-day trial, invite your team, and build call menus, ring groups, and voicemail on the temporary number. Users and extensions are unlimited on both plans.
Note the account number, any account or port-out PIN, and the name and service address exactly as Nextiva has them. A recent bill helps.
If you signed a 12-month or longer term with Nextiva, check the end date and any early-termination terms before you plan the move.
Sign the Letter of Authorization (LOA) and submit the port from the phone numbers area of your workspace. Porting in is free, and eligibility and timing are confirmed before the move.
When D Line confirms the port, test inbound calls and texts, register texting (10DLC) if you use it, then cancel Nextiva.
Questions
Nextiva lists Core at $23, Engage at $50, and Scale at $75 per user per month billed monthly, with lower annual prices (from $15) for eligible small businesses on a 12-month or longer term (checked Oct 2026).
For most small teams, yes on list price: five Nextiva Core users are $115/month billed monthly, or $75/month on an annual term, while D Line Base is $20/month for the workspace. Nextiva includes video meetings and more texts per user on higher tiers, so compare the features you use.
No. D Line is month to month, or $200/year (Base) and $350/year (Advanced) if you prefer annual billing with two months free. There is a 30-day money-back guarantee on the first plan charge.
Yes, on Advanced: AI transcription and summaries for about 1,000 minutes a month. Nextiva lists AI call notes on its Scale plan.
Usually, yes. Keep Nextiva active, check your contract end date, and request the port from D Line. D Line does not charge to port your number in.
Sources
Competitor details checked Oct 2026; prices and features change — verify on their site.
Nextiva are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Keep reading
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.
