Ooma alternative
Ooma Office is a no-contract small-business phone service priced per user, with useful extras such as a free toll-free number and calling to Mexico. Its texting, recording, and full desktop calling start on Pro. D Line puts recording, call menus, desktop apps, and an AI agent on both plans, for $20 or $35 a month per workspace. We make D Line; Ooma details link to ooma.com, checked Oct 2026.
Features
| Feature | D Line | Ooma Office |
|---|---|---|
| Pricing model | One price per workspace; unlimited users and extensions | Per user per month, month to month |
| Phone numbers | 1 US number included; extra numbers $2/month each | Main number, a direct number per user, and a toll-free number; extra numbers $9.95/month |
| Calling | Unlimited US and Canada calling under fair use | Unlimited calling to the US, Canada, Mexico, and Puerto Rico |
| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | Not on Essentials; 250 messages a month on Pro, 1,000 on Pro Plus |
| Call recording | Both plans: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced | Pro and Pro Plus |
| AI transcripts and summaries | Advanced: AI transcription and call summaries (about 1,000 minutes a month) | AI transcriptions and summaries on Pro Plus |
| AI answering | AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | AI receptionist is a paid add-on |
| Voicemail transcription | Voicemail with transcription on both plans | Pro and Pro Plus |
| Call menus and routing | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | Virtual receptionist and ring groups on all plans; call queues on Pro Plus |
| Video meetings | Team video calling on Advanced | Up to 25 participants on Pro, 100 on Pro Plus |
| Desktop calling | Mac and Windows desktop apps and the browser on both plans | Desktop app without calling on Essentials; full calling from Pro |
| Number porting | Free: D Line does not charge to port your number in | Free number transfer |
| Support | 24/7 live human support by phone and email | 24/7 customer support on all plans |
Competitor details checked Oct 2026; prices and features change — verify on their site.
Ooma and Ooma Office are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Pricing
List prices before taxes and fees, checked Oct 2026. Ooma lists month-to-month prices; D Line also offers annual billing with two months free.
| Plan | Price | 5 users per month | 10 users per month | Notes |
|---|---|---|---|---|
| D Line Base | $20/workspace/month | $20 | $20 | Or $200/year; recording, call menus, AI agent |
| D Line Advanced | $35/workspace/month | $35 | $35 | Or $350/year; adds AI transcription, queues, team video |
| Ooma Office Essentials | $19.95/user/month | $99.75 | $199.50 | No texting or recording; mobile app calling |
| Ooma Office Pro | $24.95/user/month | $124.75 | $249.50 | Adds texting, recording, voicemail transcription, desktop calling |
| Ooma Office Pro Plus | $29.95/user/month | $149.75 | $299.50 | Adds AI transcriptions, call queues, team chat |
Competitor details checked Oct 2026; prices and features change — verify on their site.
Ooma and Ooma Office are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
A fair fit check
Switching
Do not cancel Ooma before the port completes. Cancelling first can release the number.
Start a 14-day trial, invite your team, and build call menus, ring groups, and voicemail on the temporary number. Users and extensions are unlimited on both plans.
Note the account number, any account or port-out PIN, and the name and service address exactly as Ooma has them. A recent bill helps.
List the main number, each direct-dial number, and the toll-free number you want to keep, so D Line can port them together.
Sign the Letter of Authorization (LOA) and submit the port from the phone numbers area of your workspace. Porting in is free, and eligibility and timing are confirmed before the move.
When D Line confirms the port, test inbound calls and texts, register texting (10DLC) if you use it, then cancel Ooma.
Questions
Ooma lists Essentials at $19.95, Pro at $24.95, and Pro Plus at $29.95 per user per month, with no contract, before taxes and fees (checked Oct 2026).
For two or more people, usually. Five users on Ooma Office Pro are $124.75/month; D Line Base is $20/month and Advanced $35/month for the whole workspace. Ooma includes a direct number per user, while D Line extra numbers are $2/month each.
Not according to Ooma’s plan comparison: texting and call recording start on Pro. Both D Line plans include call recording, and texting is an add-on per 10DLC campaign.
Usually, yes. Keep Ooma active, request the port from D Line, and cancel after the move. D Line does not charge to port your number in.
Ooma base stations are tied to Ooma. D Line works with standard SIP desk phones from brands such as Yealink, Fanvil, and Grandstream, and can quote pre-configured IP phones.
Sources
Competitor details checked Oct 2026; prices and features change — verify on their site.
Ooma and Ooma Office are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Keep reading
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.
