| Pricing model | One price per workspace; unlimited users and extensions | Per line per month; lower rates at higher line counts |
|---|
| Contract | Month to month, or annual with two months free | Monthly, or a 12-month contract at 30% off (promotion listed through Dec 2026) |
|---|
| Phone numbers | 1 US number included; extra numbers $2/month each | One local number with its monthly charge waived |
|---|
| Calling | Unlimited US and Canada calling under fair use | Unlimited domestic calling |
|---|
| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | SMS and MMS on all plans; carrier registration fees apply |
|---|
| Call recording | Both plans: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced | On-demand recording on Advanced, 15 hours a month |
|---|
| AI transcripts and summaries | Advanced: AI transcription and call summaries (about 1,000 minutes a month) | Not listed on the pricing page |
|---|
| AI answering | AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | Not listed on the pricing page |
|---|
| Voicemail transcription | Voicemail with transcription on both plans | Visual voicemail with transcription on Advanced |
|---|
| Call menus and ring groups | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | Virtual receptionist on all plans; call groups on Advanced |
|---|
| Video meetings | Team video calling on Advanced | Vonage Meetings up to 200 participants from Premium |
|---|
| Apps and desk phones | Browser, Mac and Windows desktop, iOS, Android, and a Chrome extension; pre-configured IP phones by quote | Mobile and desktop apps on all plans; desk phones from Premium |
|---|
| Integrations | Click-to-call from any web CRM through the Chrome extension; native CRM integrations on request | App Center integrations from Premium |
|---|
| Number porting | Free: D Line does not charge to port your number in | Porting listed; no fee stated on the pricing page |
|---|
| Support | 24/7 live human support by phone and email | Phone and chat support, with 24/7 chatbot assistance |
|---|