8x8 alternative
8x8 is an enterprise communications platform with phone, video, and contact center, and strong international calling. It does not publish list prices: plans are quoted by sales. D Line publishes its price: $20 or $35 a month per workspace, with unlimited users. We make D Line; 8x8 details link to 8x8.com, checked Oct 2026.
Features
| Feature | D Line | 8x8 |
|---|---|---|
| Who it suits | Small teams that want to sign up and set up themselves | Mid-market and enterprise organizations, especially multinational ones |
| Pricing | Base $20/month or $200/year; Advanced $35/month or $350/year | Not published; request a quote from sales |
| Pricing model | One price per workspace; unlimited users and extensions | Quoted per plan and organization |
| Calling | Unlimited US and Canada calling under fair use | Unlimited calling to 48 countries on some plans |
| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | Business SMS and MMS on US, Canada, and Australia mobile numbers |
| AI | Advanced: AI transcription and call summaries (about 1,000 minutes a month); AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | Live transcription, meeting summaries, and post-call insights; custom AI voice agents through its AI studio |
| Voicemail transcription | Voicemail with transcription on both plans | Visual voicemail with voicemail to text |
| Call menus and routing | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | Auto attendant, ring groups, and call queues |
| Video meetings | Team video calling on Advanced | HD video meetings up to 10,000 participants |
| Fax | Business faxing on Advanced, available on request | Cloud fax |
| Apps | Browser, Mac and Windows desktop, iOS, Android, and a Chrome extension | Desktop, web, mobile, and desk phones |
| Contact center | Not offered | Contact center on the same platform |
| Number porting | Free: D Line does not charge to port your number in | Not stated on the plans page |
| Support | 24/7 live human support by phone and email | Not stated on the plans page |
Competitor details checked Oct 2026; prices and features change — verify on their site.
8x8 are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Pricing
8x8 does not publish list prices, so there is no like-for-like total here. Use the cost calculator with the per-user price from your 8x8 quote.
| Plan | Price | How you buy | Notes |
|---|---|---|---|
| D Line Base | $20/month or $200/year per workspace | Self-serve signup | Unlimited users, recording, call menus, Base AI agent |
| D Line Advanced | $35/month or $350/year per workspace | Self-serve signup | Adds AI transcription and summaries, queues, team video |
| 8x8 Work (unified communications) | Quote | Chat with sales or request a quote | Phone, video, chat, and AI features |
| 8x8 Contact Center | Quote | Chat with sales or request a quote | For dedicated contact-center teams |
Competitor details checked Oct 2026; prices and features change — verify on their site.
8x8 are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
A fair fit check
Switching
Do not cancel 8x8 before the port completes. Cancelling first can release the number.
Start a 14-day trial, invite your team, and build call menus, ring groups, and voicemail on the temporary number. Users and extensions are unlimited on both plans.
Note the account number, any account or port-out PIN, and the name and service address exactly as 8x8 has them. A recent bill helps.
Enterprise agreements often have a term and notice period. Check yours before you plan the port date.
Sign the Letter of Authorization (LOA) and submit the port from the phone numbers area of your workspace. Porting in is free, and eligibility and timing are confirmed before the move.
When D Line confirms the port, test inbound calls and texts, register texting (10DLC) if you use it, then cancel 8x8.
Questions
8x8 does not publish list prices on its plans page (checked Oct 2026). Plans for its unified communications and contact center products are quoted by sales.
We cannot compare list prices because 8x8 does not publish them. D Line is $20/month (Base) or $35/month (Advanced) per workspace with unlimited users. Enter your 8x8 quote in the cost calculator to compare.
D Line includes unlimited US and Canada calling under fair use; other international calls are metered. If you need bundled calling to many countries, 8x8 may fit better.
US and Canadian numbers usually can be ported. Keep 8x8 active until D Line confirms the port. D Line does not charge to port your number in.
No. D Line is a phone system for small teams, with ring groups, call queues on Advanced, and an AI agent. Teams that need a full contact center should look at 8x8 or a dedicated contact-center product.
Sources
Competitor details checked Oct 2026; prices and features change — verify on their site.
8x8 are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
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