Aircall alternative
Aircall is a cloud phone for sales and support teams, built around CRM and helpdesk integrations and priced per license with a minimum of 3. D Line is a general business phone system for small teams with one price per workspace and no minimum, so a two-person office pays the same as a ten-person one. We make D Line; Aircall details link to aircall.io, checked Oct 2026.
Features
| Feature | D Line | Aircall |
|---|---|---|
| Who it suits | Small businesses where several people share the phones | Sales and support teams working from a CRM or helpdesk |
| Pricing model | One price per workspace; unlimited users and extensions | Per license per month; minimum 3 licenses (25 on Enterprise) |
| Phone numbers | 1 US number included; extra numbers $2/month each | 1 local or toll-free number included; extra numbers $6/month |
| Calling | Unlimited US and Canada calling under fair use | Unlimited inbound and internal calls; unlimited outbound to the US and Canada |
| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | SMS and MMS included, with outbound limits per user |
| Call recording | Both plans: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced | Included; retention up to 1 year on Essentials |
| AI transcripts and summaries | Advanced: AI transcription and call summaries (about 1,000 minutes a month) | AI transcripts on Essentials; AI call summaries from Professional |
| AI answering | AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | 50 AI voice agent minutes a month included; more as paid bundles |
| Call menus and routing | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | IVR, call queues, and ring groups on all plans; smart routing from Professional |
| Video | Team video calling on Advanced | Not offered |
| Apps | Browser, Mac and Windows desktop, iOS, Android, and a Chrome extension | Desktop, iOS, and Android apps |
| CRM | Click-to-call from any web CRM through the Chrome extension; native CRM integrations on request | Large integration marketplace; full API on Professional |
| Number porting | Free: D Line does not charge to port your number in | Not stated on the pricing page |
| Support | 24/7 live human support by phone and email | Email and phone support; priority support on Enterprise |
Competitor details checked Oct 2026; prices and features change — verify on their site.
Aircall are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Pricing
List prices before taxes and fees, checked Oct 2026. Aircall bills at least 3 licenses, so a two-person team pays for three.
| Plan | Billed monthly | Billed annually | 3 users, billed monthly | 10 users, billed monthly |
|---|---|---|---|---|
| D Line Base | $20/workspace | $200/year per workspace | $20 | $20 |
| D Line Advanced | $35/workspace | $350/year per workspace | $35 | $35 |
| Aircall Essentials | $40/license | $30/license/month | $120 | $400 |
| Aircall Professional | $70/license | $50/license/month | $210 | $700 |
| Aircall Enterprise | Custom | Custom | — | — |
Competitor details checked Oct 2026; prices and features change — verify on their site.
Aircall are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
A fair fit check
Switching
Do not cancel Aircall before the port completes. Cancelling first can release the number.
Start a 14-day trial, invite your team, and build call menus, ring groups, and voicemail on the temporary number. Users and extensions are unlimited on both plans.
Note the account number, any account or port-out PIN, and the name and service address exactly as Aircall has them. A recent bill helps.
Note which Aircall numbers ring which teams and IVRs, so you can recreate them as D Line ring groups, call menus, and queues.
Sign the Letter of Authorization (LOA) and submit the port from the phone numbers area of your workspace. Porting in is free, and eligibility and timing are confirmed before the move.
When D Line confirms the port, test inbound calls and texts, register texting (10DLC) if you use it, then cancel Aircall.
Questions
Aircall lists Essentials at $40 and Professional at $70 per license per month billed monthly, or $30 and $50 billed annually, with a 3-license minimum (checked Oct 2026).
For small teams, yes on list price. The Aircall minimum of 3 Essentials licenses is $120/month billed monthly; D Line Advanced is $35/month for unlimited users. Aircall includes sales and support tooling that D Line does not offer.
Yes. Aircall lists a minimum of 3 licenses on Essentials and Professional and 25 on Enterprise. D Line has no minimum: one workspace price covers unlimited users.
The D Line Caller Chrome extension adds click-to-call to any web CRM. Native integrations with HubSpot, Salesforce, Zoho, and Pipedrive are available on request.
Usually, yes. Keep Aircall active, request the port from D Line, and cancel after D Line confirms it. D Line does not charge to port your number in.
Sources
Competitor details checked Oct 2026; prices and features change — verify on their site.
Aircall are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.
