DialNote alternative
DialNote and D Line make the same pitch: one price per account, add users for free. The difference is what the price buys. DialNote’s Team plan includes 700 calling minutes and 750 texts a month, with overage and AI calls paid from a prepaid wallet. D Line’s calling is unlimited under fair use, and the AI agent’s 2,000 monthly minutes never bill overage. We make D Line; DialNote figures come from dialnote.com, checked Oct 2026.
Last updated · Competitor details checked Oct 2026; prices and features change — verify on their site.
Features
| Feature | D Line | DialNote |
|---|---|---|
| Pricing model | One price per workspace; unlimited users and extensions | Flat price per account; Team and up include unlimited users, Solo is one user |
| Plans | Base $20/month or $200/year; Advanced $35/month or $350/year | Solo from $15, Team from $39, Business from $79, Pro from $159 per month (plan cards; the page’s FAQ lists higher prices) |
| Calling | Unlimited US and Canada calling under fair use | Pooled minutes: 250 on Solo, 700 on Team, 1,400 on Business, 2,800 on Pro; more is billed from the wallet |
| Texting | Business texting $5/month per 10DLC campaign; carrier registration fees billed separately | Pooled texts: 750 on Team, 1,500 on Business, 2,500 on Pro; Solo cannot send; registration $19.50 plus $2/month per campaign |
| Phone numbers | 1 US number included; extra numbers $2/month each | 1 on Solo, 2 on Team, 3 on Business, 5 on Pro; extra numbers $5/month |
| Call recording | Both plans: 2 GB rolling storage on Base, 50 GB plus auto recording on Advanced | Manual on Solo; automatic on Team and up |
| AI transcripts and summaries | Advanced: AI transcription and call summaries (about 1,000 minutes a month) | Automatic transcription, summaries and action items on every plan, per the FAQ |
| AI agent that answers | AI agent on both plans (Base AI agent / Advanced AI agent), 2,000 AI minutes a month each | 1 AI voice agent on Team, 5 on Business, 10 on Pro; AI calls draw on the wallet ($0.49/minute) or an AI call pack ($25/month for 65 calls) |
| Call menus and routing | Call menus (IVR) and ring groups on both plans; business-hours routing and call queues on Advanced | Transfers, hold and group calling from Team; advanced forwarding and ring order on Business |
| Team video calling | Team video calling on Advanced | Not listed on the pricing page |
| Apps | Browser, Mac and Windows desktop, iOS, Android, and a Chrome extension | Web and mobile apps; integrations with HubSpot, Zapier and Calendly on Team, Slack on Business |
| Porting | Free: D Line does not charge to port your number in | Free, per the pricing page |
| Trial | 14-day paid trial for $3, then a 30-day money-back guarantee | 10-day free trial with 50 minutes and up to 3 users |
| Support | 24/7 live human support by phone and email | Not specified on the pricing page |
Competitor details checked Oct 2026; prices and features change — verify on their site.
DialNote are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Pricing
Monthly list prices from the DialNote plan cards, checked Oct 2026; the page’s FAQ shows higher figures, so confirm on dialnote.com. Neither company charges per user on these plans, so the comparison is what each price includes.
| Plan | Per month | Per year | Calling | Users |
|---|---|---|---|---|
| D Line Base | $20 | $200 | Unlimited US and Canada under fair use | Unlimited |
| D Line Advanced | $35 | $350 | Unlimited US and Canada under fair use | Unlimited |
| DialNote Solo | from $15 | Not listed | 250 minutes pooled | 1 |
| DialNote Team | from $39 | $468 billed yearly | 700 minutes pooled | Unlimited |
| DialNote Business | from $79 | $948 billed yearly | 1,400 minutes pooled | Unlimited |
| DialNote Pro | from $159 | $1,908 billed yearly | 2,800 minutes pooled | Unlimited |
Competitor details checked Oct 2026; prices and features change — verify on their site.
DialNote are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
A fair fit check
Switching
Do not cancel DialNote before the port completes. Cancelling first can release the number.
Start a 14-day trial, invite your team, and build call menus, ring groups, and voicemail on the temporary number. Users and extensions are unlimited on both plans.
Note the account number, any account or port-out PIN, and the name and service address exactly as DialNote has them. A recent bill helps.
Note every number on the DialNote account, including any added at the extra-number rate, so each one is in the port request.
Sign the Letter of Authorization (LOA) and submit the port from the phone numbers area of your workspace. Porting in is free, and eligibility and timing are confirmed before the move.
When D Line confirms the port, test inbound calls and texts, register texting (10DLC) if you use it, then cancel DialNote.
Questions
According to dialnote.com (Oct 2026), the Team, Business and Pro plans include unlimited users; Solo is a single user. The limits on those plans are on pooled minutes, texts and numbers rather than on people. D Line also has unlimited users, and its calling is unlimited under fair use rather than pooled.
700 calling minutes and 750 texts a month, with 2 numbers, per the DialNote pricing page. Minutes beyond the pool are billed from a prepaid wallet. D Line Base includes unlimited US and Canada calling under fair use for $20/month.
For a solo user with light usage, DialNote Solo (from $15/month) is cheaper than D Line Base ($20/month). For a team, D Line Base and Advanced ($35/month) both undercut DialNote Team (from $39/month) while including unlimited calling; the comparison depends on how much you call and text.
DialNote bills AI agent calls from a wallet at $0.49/minute or through an AI call pack ($25/month for 65 calls). D Line includes 2,000 AI minutes per workspace per month on both plans; when they run out the AI stops answering and calls take the normal route, with no overage charge.
Usually, yes. Keep DialNote active, request the port from D Line, and cancel DialNote only after D Line confirms the move. D Line does not charge to port a number in.
Sources
Competitor details checked Oct 2026; prices and features change — verify on their site.
DialNote are trademarks of their respective owners. D Line is not affiliated with, endorsed by, or sponsored by any of them. We make D Line, so read this comparison with that in mind.
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.
